Job Description
Job Description
DESCRIPTION
The Receptionist will greet, assist, and provide direction to clients, visitors, and other guests of the organization.
SCHEDULE
This position is full-time (at least 40 hours per week) with the below schedule:
- Monday through Thursday, 10:00 am to 7:00 pm
- Friday 8:00 am to 5:00 pm
- Rotating Saturday from 8:00 am to 12:00 pm
DUTIES AND RESPONSIBILITIES
- Greets clients, visitors, and guests; determines the purpose of the visit and directs or escorts him or her to the appropriate location.
- Answers, screens, and directs phone calls to correct staff.
- Schedule and confirm appointments.
- Verify client insurance eligibility and collect payments from clients.
- Monitor and update ProtoCall spreadsheet daily.
- Ensure that all billing and recording functions are conducted in compliance with all ethical and legal standards.
- Assist other duties as assigned by the Supervisor and/or Chief Executive Officer (CEO).
QUALIFICATIONS REQUIRED
Education and Experience
- High school graduate or equivalent required.
- Graduate of a certified medical office training course preferred.
- Must pass NMCYFD fingerprint clearance check to maintain employment.
- Maintain a valid and unrestricted NM Driver’s License
Skills/Abilities
- Excellent verbal communication skills.
- Excellent interpersonal and customer service skills.
- Basic understanding of administrative and clerical procedures and systems.
- Proficient with Microsoft Office Suite or related software.
- Maintains confidentiality and discretion as a rule.
- Bilingual (English/Spanish) preferred but not required.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.