Job Description
Job Description
Climate Guys is a family-owned business providing services to the Western Michigan area since 2010. We are seeking an Office Manager to join our team. Do you have a strong passion for our industry? Will you do whatever it takes to achieve complete client satisfaction? Do you want to work for a company where the sky's the limit and you're treated like family? Apply today!
Position Summary: Our team is growing, and we are looking for a customer focused individual to supervise and guide our office processes, including all service and install jobs, while also spending a significant portion of their time directly assisting customers via phone support. This hybrid role combines leadership and hands-on customer service, ensuring the team meets performance goals, resolves issues efficiently, and maintains high levels of customer satisfaction. Handling Accounts Payable/Receivables, Weekly Payroll, and Human Resource activities.
Benefits of joining the Climate Guys:
- Competitive Pay
- Paid holidays, insurance, vacation, sick time, and productivity bonuses
- Steady Work & Growth Opportunities
- Supportive Team & Positive Work Environment
Salary Range: $60-75k
Benefits: Medical, Dental, Vision, Paid Time Off, Holiday Pay, 40 hours Sick Leave annually, Retirement plan with company match, and more
Hours: Monday - Friday 8am - 5pm
Required Qualifications:
- Strong customer service and/or scheduling background
- Prior supervisory experience
- Experience with QuickBooks - A/P and A/R
- Weekly Payroll
- Experience with Service Titan - preferred
- Human Resources Experience
- Advanced customer service skills
- Ability to multitask proficiently
- Well organized and acutely detail oriented
- Excellent phone presence and communication skills
- Must be able to make quick judgement calls regarding the best plan of action
- Proofreading and preparing estimates and invoices for processing
- Accounting software experience preferred
- Geographical knowledge of the greater Holland/Zeeland area
- Advanced level skills with Microsoft Office software
- High school diploma or general education degree (GED)
- Advanced level knowledge of software technologies
- Prior experience in HVAC, plumbing or electrical preferred
**NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE