Job Description
Job Description
Patient Access Representative
Make a real impact every day as the first point of contact for patients and families. In this fast-paced role, you’ll support high-volume scheduling, manage incoming/outgoing calls, and ensure patients receive timely and compassionate access to care. If you’re a strong communicator who thrives in a customer-focused environment and enjoys helping others, this is a great opportunity to grow and be part of a mission-driven team.
Pay: $21.38
Schedule: M-F 8:30a-5p
Type of Job: Contract role until 3/31/26 with potential for permanent employment
Location: Irwindale, CA/ Hybrid
Benefits Offered:
- Medical/dental coverage!
- Weekly pay!
- 401k and PTO after 6 months!
Patient Access Representative Daily Tasks: What you will do:
- Supports high-volume patient scheduling and coordinates communication between patients and care teams.
- Manages inbound/outbound calls, emails, faxes, and messages with timely and compassionate service.
- Processes referrals, identifies and manages crisis situations, and collects accurate caller information.
- Follows established procedures and scripts while navigating scheduling and EMR systems to ensure smooth patient care coordination.
Patient Access Representative Qualifications/Requirements:
- High school diploma or equivalent required.
- 2+ years of experience in a medical office/healthcare setting or call/contact center
- Experience supporting high call volume and patient scheduling
- 5–10 years preferred
We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
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Company DescriptionSince 1995 Astrix has been delivering information technology consulting, regulatory advisory services and staffing solutions to the scientific community. We can assist in augmenting your internal resources to deliver optimum solutions on time and within budget. It is our goal to simply do it right. We work everyday to create value and build trust with our clients, employees, partners and vendors.
Astrix provides scientists to a broad spectrum of scientific based industries including: Chemical, Biotech, Pharmaceutical, Cosmetics, Food Science, Flavors and Fragrances, Biomedical, Consumer Products, Environmental, Medical device, Petrochemical and Clinical Research.
Company Description
Since 1995 Astrix has been delivering information technology consulting, regulatory advisory services and staffing solutions to the scientific community. We can assist in augmenting your internal resources to deliver optimum solutions on time and within budget. It is our goal to simply do it right. We work everyday to create value and build trust with our clients, employees, partners and vendors.\r\n\r\nAstrix provides scientists to a broad spectrum of scientific based industries including: Chemical, Biotech, Pharmaceutical, Cosmetics, Food Science, Flavors and Fragrances, Biomedical, Consumer Products, Environmental, Medical device, Petrochemical and Clinical Research.