Job Description
Job Description
Position: Medical Receptionist
Location: St. Paul, MN
Schedule: 8:00a - 4:30pm
Pay: $19 - $21 / hour
Department: HC admin
Dress: Business Casual
Benefits: This position is eligible for health, dental, and vision.
Day-to-Day Responsibilities:
- Front Desk Operations:
- Greet patients and visitors in a friendly and professional manner, creating a welcoming atmosphere.
- Answer and direct incoming phone calls promptly, addressing inquiries and routing calls as appropriate.
- Manage patient check-in and check-out processes efficiently and accurately.
- Maintain a clean, organized, and professional front desk and reception area.
- Scheduling and Coordination:
- Schedule, confirm, and reschedule patient appointments while optimizing provider schedules.
- Contact patients to confirm upcoming appointments and ensure all necessary paperwork is completed prior to their visit.
- Coordinate with referral sources to obtain and process referrals when required.
- Insurance and Patient Information Management:
- Verify patient insurance coverage and eligibility prior to appointments.
- Collect and update all necessary patient information, including demographics, insurance details, and referral documentation.
- Communicate with insurance companies to confirm benefits and obtain necessary authorizations.
- Patient Communication and Follow-up:
- Contact patients from the calling list to notify them when products (such as prescribed items or devices) are ready for pickup or fitting.
- Schedule appointments for patients to receive their products or follow-up care.
- Provide excellent customer assistance, addressing patient questions and concerns promptly and professionally.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
IND 004-008