Sales & Marketing Manager

Job Description

Job Description

This is a unique position that combines some inside sales, some marketing coordination, and some data analysis.

Job Description:

• Oversee and take responsibility for all Sales and Marketing coordination activities
• Bid Appointment Review and Analysis
  • Review daily sales calendar
  • Adjust/reschedule if necessary
  • Analyze situational conditions to prep consultants
    • Evaluate bid appointments for bid eligibility (multi-family vs. site-built, etc.); possible issues with ownership status (property listed for sale, ambiguous commercial classification; etc.); prior FS history (previous bids and/or service activities, etc.)
    • Update dispatch sheet, FieldEdge records and consultant prior to appointment
• Follow-Up
  • Call prospects post-bid to pulse decision status, solicit and answer questions, etc.
  • Communicate any issues/changes/progress to FS consultant
• ​​​​​​​Sales Facilitation
  • ​​​​​​​Facilitate the onboarding of new homeowners and their orders
  • Assist homeowners with the process flow of their order; answer questions; provide updated bid sheets; notify sales consultants of any changes of conditions
  • Coordinate statement-of-work proposal preparation and collecting of homeowner signatures on proposal and ancillary documents.
  • Receive and review finance applications
    • Obtain clarifications, corrections and missing data from homeowner(s)
    • Communicate finance terms to homeowner applicants
    • Explain declined status to homeowners; Work with homeowner(s) on corrective actions and/or alternatives
  • Brief project management team with unique information about new orders
• Sales and Marketing Statistical Data
  • ​​​​​​​Track, quantify and document sales and marketing statistics (e.g., conversion rates; close rates; bids and conversions by lead type; etc.)
  • Regularly review website and other digital presence traffic and results
  • Review and assess competitor Internet presence and tactics
  • Index and regularly update competitor product lines and financing options
• Marketing Liaison
  • ​​​​​​​First point-of-contact and primary communication channel with web management contractor and/or digital ad agency; graphic artists; etc.
  • Keeping up-to-date on alternative marketing channels and platforms not currently being used by FS
• Ongoing Training
  • ​​​​​​​Train and review performance of unit assistant. Help refine unit assistant’s skillsets
  • Crosstrain assistant in activities outside her/his brief

*Italic font indicates shared responsibility

Company DescriptionWe are a family owned heating & air conditioning company. As we continue to grow, we are looking for those with the attitude and aptitude to grow along with us. If you'd like to learn more about who we are, please visit fourseasonsheatair.com.

Company Description

We are a family owned heating & air conditioning company. As we continue to grow, we are looking for those with the attitude and aptitude to grow along with us. If you'd like to learn more about who we are, please visit fourseasonsheatair.com.