Spanish Speaking Customer Service for the Top Electronics Company

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative for a Top Electronics Company. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer support to Spanish-speaking clients.

Responsibilities

• Deliver outstanding customer service to Spanish-speaking clients regarding electronic products and services through various communication channels, including phone, email, and chat.
• Assist customers with inquiries, product information, troubleshooting, and technical support.
• Process orders, returns, and exchanges while ensuring compliance with company policies.
• Communicate effectively with customers to understand their needs and provide relevant solutions.
• Stay updated on the company's product offerings, promotions, and policies to assist customers effectively.
• Document all customer interactions accurately to contribute to continuous improvement initiatives.
• Collaborate with internal teams to address and resolve complex customer issues efficiently.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Previous experience in customer service, preferably in the electronics or technology sector.
• Strong problem-solving skills along with the ability to troubleshoot technical issues.
• Excellent communication and interpersonal skills.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with exceptional organizational skills.
• Ability to work as part of a team in a fast-paced environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks