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Spanish Speaking Customer Service for the Top Electronics Company

Patrique Mercier Recruitment FR
locationAthens, Greece
PublishedPublished: 6/14/2022
Customer Service
Full Time

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative for a Top Electronics Company. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer support to Spanish-speaking clients.



Responsibilities

  • Deliver outstanding customer service to Spanish-speaking clients regarding electronic products and services through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries, product information, troubleshooting, and technical support.
  • Process orders, returns, and exchanges while ensuring compliance with company policies.
  • Communicate effectively with customers to understand their needs and provide relevant solutions.
  • Stay updated on the company's product offerings, promotions, and policies to assist customers effectively.
  • Document all customer interactions accurately to contribute to continuous improvement initiatives.
  • Collaborate with internal teams to address and resolve complex customer issues efficiently.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Previous experience in customer service, preferably in the electronics or technology sector.
  • Strong problem-solving skills along with the ability to troubleshoot technical issues.
  • Excellent communication and interpersonal skills.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with exceptional organizational skills.
  • Ability to work as part of a team in a fast-paced environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
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