Job Description
Job Description
As an Intake Specialist, you will communicate with individuals within the community who are seeking OMH residential services. You will gather information, make referrals, and complete paperwork for youth and families coming into program. You will report to the Executive Program Director, Residential and work onsite.
Responsibilities:
- Receive initial phone inquiries and written referrals.
- Gather pertinent information to determine eligibility for services requested.
- Refer to alternate service providers as requested or needed.
- Gather and enter information into database including referral information, demographic data, change of status, etc.
- Meet with clients and families to communicate relevant information regarding services and to receive signatures on releases of information and intake paperwork.
- Prepare and distribute clinical record, admission paperwork and other documents for programs.
- Develop general knowledge of all services to meet the needs of callers, including in emergency situations.
- Schedule intake and admissions in collaboration with family and program.
- Other duties as assigned.
Requirements and Education:
- Bachelor’s degree in human services field.
- Prefer experience in human services field.
- Must pass physical.
- Must be able to complete TCI training.
- Must be able to lift 35 pounds.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
Company DescriptionWith an almost 200-year heritage behind it, Northern Rivers Family of Services is a leader in the field of human service agencies in New York State by providing innovative, comprehensive and life changing care for over 18,000 children, adults and their families throughout 41 counties in New York. We are dedicated to helping families where they need it most - in their own homes and communities, unless they need safer more comprehensive care. Then we intervene with our network of foster care homes, residential havens and crisis stabilization services.
Northern Rivers with its member agencies Northeast Parent & Child Society, Parsons Child & Family Center and Unlimited Potential, provide help and hope to children who struggle with past abuse, mental health challenges and educational difficulties to nurture and empower them and their families to brighter futures and stronger communities. We also assist adults with impairments who need career training, employment and service navigation through our advocacy programs.
If you want to change lives, including yours, we believe there’s no better place for you to start or continue your career than with Northern Rivers. We strive to deliver innovative care in terms of vocation, rehabilitative services, and trauma informed solutions to ensure our clients live their best lives. With more than 60 programs and services, along with administrative and support functions, there’s a place here for everyone.
For more information, visit www.northernrivers.org.
Follow Northern Rivers on Facebook, Twitter, Instagram, and YouTube.
Company Description
With an almost 200-year heritage behind it, Northern Rivers Family of Services is a leader in the field of human service agencies in New York State by providing innovative, comprehensive and life changing care for over 18,000 children, adults and their families throughout 41 counties in New York. We are dedicated to helping families where they need it most - in their own homes and communities, unless they need safer more comprehensive care. Then we intervene with our network of foster care homes, residential havens and crisis stabilization services. \r\nNorthern Rivers with its member agencies Northeast Parent & Child Society, Parsons Child & Family Center and Unlimited Potential, provide help and hope to children who struggle with past abuse, mental health challenges and educational difficulties to nurture and empower them and their families to brighter futures and stronger communities. We also assist adults with impairments who need career training, employment and service navigation through our advocacy programs. \r\nIf you want to change lives, including yours, we believe there’s no better place for you to start or continue your career than with Northern Rivers. We strive to deliver innovative care in terms of vocation, rehabilitative services, and trauma informed solutions to ensure our clients live their best lives. With more than 60 programs and services, along with administrative and support functions, there’s a place here for everyone. \r\nFor more information, visit www.northernrivers.org. \r\nFollow Northern Rivers on Facebook, Twitter, Instagram, and YouTube.