Job Description
Job DescriptionCustomer Service Specialist
Do you love talking to people, solving problems, and keeping things moving? If you’re quick on your feet, great on the phone, and ready to make an impact in the wireless world, this role is for you!
What You’ll Be Rocking Every Day
- Chat it up with customers via inbound & outbound calls and emails
- Ask the right questions, uncover customer needs, and deliver smart solutions
- Build strong, lasting relationships with our customers
- Keep detailed notes so nothing slips through the cracks
- Jump into training sessions to stay sharp, confident, and up to speed
What You Bring to the Table
- High school diploma or GED ✔️
- Previous customer service, sales, or wireless experience
- Comfort using computers and customer management systems
- Fast, accurate typing skills
- A friendly phone voice and clear communication style
- Strong active listening skills (you really hear what people are saying)
- Great organization and time-management skills — you can juggle it all
Why You’ll Love Working Here
- Work-life balance for the win: Monday–Friday only, with no nights or weekends
- Supportive team with a positive, high-energy vibe
- Hands-on experience in the wireless industry
- Ongoing training to help you grow and succeed
- Real opportunities to build your career
- A role where your voice, ideas, and problem-solving skills actually matter
Benefits
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities