Job Description
Job Description
Mail Associate
Dumbo, Brooklyn, NY
Job Type: Full-Time
About Us:
We are a professional mail holding and package management company serving customers in Brooklyn. We pride ourselves on excellent customer service, reliability, and creating a positive work environment.
Position Summary:
We are seeking a dependable and customer-focused Mail Associate to join our team in Dumbo, Brooklyn. The ideal candidate will be positive, punctual, professional, and committed to providing high-quality service to our clients.
Responsibilities:
- Receive and process incoming mail and packages from postal carriers
- Sort and distribute mail into the appropriate mailboxes
- Assist customers with new mailbox setup
- Answer phone calls and emails in a timely and professional manner
- Address customer questions and concerns with respect and accuracy
- Scan mail and packages to update customer tracking information
- Maintain a clean, organized, and professional work environment
Requirements:
- Positive and professional demeanor
- Strong punctuality and reliability
- Excellent communication and customer service skills
- Must be authorized to work in the United States (we do not sponsor visas)
- Must be able to commute to Dumbo, Brooklyn
- Previous customer service or mail/package handling experience preferred
Compensation & Benefits:
While we do not currently offer health benefits or 401K, we provide the following perks:
- Company travel opportunities
- Paid Time Off (PTO)
- Company events
- Full paid day off for your birthday
- Mental health days
- Catered lunch every Friday
Location: Dumbo, Brooklyn, NY
How to Apply:
Interested candidates should submit their resume and a brief cover letter explaining why they are a strong fit for this role.
Job Types: Full-time, Part-time
Benefits:
- Flexible schedule
- Paid time off
Ability to Commute:
- Brooklyn, NY 11201 (Required)
Ability to Relocate:
- Brooklyn, NY 11201: Relocate before starting work (Required)
Work Location: In person