Intake Specialist - Pittsburg PA

Job Description

Job Description

Position Summary
Do you love talking on the phone? Do you have a passion for making a difference? Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team! We are a high‐stakes boutique trial firm tackling some of society's most critical issues. As we continue to grow rapidly, we are seeking an Intake Specialist to join our office.

Essential Duties & Responsibilities

• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes and organize them into complete summaries.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Knowledge, Skills & Experience

• Professional communication skills via phone, text, and email.
• Strong attention to detail and ability to multi‐task.
• Excellent people skills.
• Bilingual in Spanish is a plus.
• Proficiency with Microsoft Office suite applications.
• Ability to work independently and in a team environment.
• Prior legal experience is a plus.
• Ability to work overtime and travel as needed.