Receptionist

Job Description

Job DescriptionDescription:

Job Summary

This class of employees are a semi-skilled worker as a part-time receptionist in the Boone County Parks Office.

Duties are performed under close supervision of the Director.

Major Essential Duties

• Receive visitors
• Answer telephone calls and distribute to appropriate staff
• Give information and referrals to the general public.
• Maintain brochure selection in lobby
• Accept payment for registrations, reservations, etc.
• Maintain office supplies and make sure copiers have toner
• Make any social media updates each week, such as Facebook
• Answer general parks e-mail box inquiries
• Deliver deposit to the Finance Department, retrieve, sort and distribute the mail, enter any program registrations into Park’s software program, check the drop box for any deliveries
• Manage the garden plots program
• Provide support with the Park’s Programming Staff and Office Manager
• Train summer staff of these duties, when they are covering
• Keep updated with the Park’s software system & trouble-shoot any problems

Minor Essential Duties

• Provide pleasant and cordial relationship with general public.
• Develop working with relationship with other Boone County Fiscal Court Departments.
• Performs related duties as required

Supervisory Responsibilities

• None

Relationships

• The Receptionist performs duties within the Parks and Recreation Department, under the direct supervision of the Director of Parks and Recreation

Requirements:

Education and/or Experience

• Graduation from a standard high school or vocational school, or the equivalency, or any combination of experience and training which provides the desired knowledge, skills and abilities.
• Knowledge of Microsoft Office and Rec Trac registration software desirable.

Language Skills

• Ability to respond to inquiries and/or complaints from employees, regulatory agencies and vendors
• Ability to write reports and business correspondence
• Possess strong oral, written and listening communication skills
• Respond to sensitive inquiries

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
• Ability to compute ratio and percent, and to draw and interpret graphs

Reasoning Skills

• Defines problems, collects data, establishes facts, and draws valid conclusions
• Interprets a variety of technical and instructional information
• Makes decisions which serve the County's best interest and follow the missions and objectives of the department

Certificates, Licenses, Registrations

• Possession of a valid Commonwealth of Kentucky driver’s license

Other Knowledge and/or Skills

• Ability to establish and maintain effective working relationships with employees and to deal courteously with the public.
• Ability to use a multi-line telephone, standard office equipment, and computer.
• Proficient in Microsoft Publisher and Adobe Photo Shop software; working knowledge of Facebook and Twitter.
• Knowledge of web graphics/photos creation.
• Must be willing to occasionally work after-hours at the parks and programs and supporting the Program Staff.

Physical Demands

• While performing job duties, the employee could reasonably be expected to:
• Regularly (over 2/3 of regular working day)
• Sit.
• Talk or hear.
• Use hands to type, handle paper.
• Occasionally (under 1/3 of regular working day)
• Stand or Walk.
• Reach with hands and arms.
• Lift and/or move up to 25 pounds.
• Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus

Work Environment

• The work environments described in the preceding paragraphs represent those encountered while performing the essential job functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
• The noise level is usually moderate

Comments

• Must display the following:
• Positive communication
• Objectivity
• Willingness to solve problems
• Commitment to Boone County’s best interests
• Must adhere to the applicable provisions of the Public Works Department Rules and Procedures, the Boone County Personnel Policies and Procedures, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and policies set forth by appropriate authorities
• Must be neat in appearance
• Must be 18 years or older
• Must maintain confidentiality when required

Hours

12:30pm-5pm daily