Job Description
Job Description
Home Care Administrator - Daly City/Marin County
Salary: $105,000–$125,000 + Monthly Bonuses and Benefits
Locations: Daly City & San Rafael, CA
Schedule: Full-Time
About the Role
We are seeking a dynamic Administrator to oversee operations for both our Marin County offices. The ideal candidate will be a results-driven leader with strong financial, organizational, and interpersonal skills who thrives in a people-focused, fast-paced environment.
This role involves guiding cross-functional teams, ensuring outstanding client care, fostering community and referral relationships, and driving growth and profitability across both locations.
Key Responsibilities
- Oversee all aspects of operations, including client management, staffing, scheduling, and caregiver relations.
- Manage the financial performance of both offices, focusing on efficiency, profitability, and growth.
- Lead and motivate a multidisciplinary team to provide exceptional service and care.
- Cultivate and maintain referral relationships with community partners to expand the client base.
- Conduct client assessments and consultations, converting prospects into satisfied clients.
- Ensure client satisfaction through proactive communication, re-assessments, and problem resolution.
- Develop and implement strategies for client retention and continuous service improvement.
- Recruit, train, and mentor new staff members.
- Provide after-hours support to clients and partners as needed (including evenings and weekends).
- Collaborate with billing and administrative staff to maintain accurate records and resolve outstanding balances.
- Contribute to strategic planning, marketing initiatives, and the identification of new growth opportunities.
Qualifications
- Bachelor's degree in healthcare, social work, business, or a related field (or equivalent experience).
- 5–7 years of leadership experience in healthcare, elder care, or a related service industry.
- Strong understanding of budget management and financial analysis.
- Demonstrated success in leading and motivating diverse teams.
- Excellent communication and relationship-building skills.
- Ability to travel between the Santa Rosa and Napa offices (approx. 25%).
- Proficiency in multitasking, problem-solving, and maintaining attention to detail.
Compensation & Benefits
- Base salary: $110,000–$115,000 DOE
- Monthly performance bonuses
- Comprehensive benefits package including:
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- Medical, Dental, and Vision Insurance
- Health Savings & Flexible Spending Accounts
- Life Insurance
- 401(k) with Company Match
- PTO and Flexible PTO (based on classification)
- Holidays and Floating Holidays
- Employee Assistance Program
- Pet Insurance
- VirtualCare Services
Equal Opportunity Employer (EOE).