Director of Residential Services

Job Description

Job DescriptionDescription:

SUMMARY:

The Director of Residential Services oversees substance use disorder (SUD) programs in Santa Fe, New Mexico, including both the 30-day residential facility and the extended care program, and collaborates closely with the Project Director of Women and Children’s Services.

This role is responsible for managing daily operations while fostering a continuous learning environment that emphasizes cultural proficiency. Key responsibilities also include recruiting, developing, and retaining a high-quality team, as well as building and maintaining strong relationships with community partners and contractors.

Requirements:

DUTIES AND RESPONSIBILITIES:

• Responsible for operations at Four Corners Detox Recovery in Gallup including but not limited to; client grievances, milieu support, staff and client resources support, leading facility tours, etc.
• Responsible for identifying, developing, and maintaining community relationships through strategic partnerships and outreach efforts.
• Responsible for the day-to-day operations of all substance use disorder service lines in a person-centered, best practice-focused environment consistent with ASAM criteria
• Assign, Track, and evaluate the work of staff assigned, this will also include coaching and administering corrective action when appropriate.
• Knowledge of and ability to utilize evidence-based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools.
• Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view.
• Skill in managing and directing the work of others to accomplish program goals and objectives.
• Ability to translate management goals and objectives into well-coordinated and controlled work operations.
• Must develop and maintain the annual budgets as they apply to the SFRC’s services being administered in Gallup at FCDRC.
• Ability to establish and monitor production and performance priorities and standards.
• Ability to analyze organizational and operational problems and to develop and implement solutions that result in the sound operation of the program.
• Participate, coordinate and perform in-service training in areas related to the improvement of service delivery to clients and external?stakeholders
• Participate in multiple committee efforts
• Responsible for the regulatory compliance and positive audit results of all service lines reviewed by funders, government regulators, and CARF or other accreditation bodies.
• Responsible for regulatory compliance of Grants and Contracted services for the FCRC
• Ensure the development of program policies and procedures which further the goals and objectives of the agency and the program.
• Ensure that an environment is created, which is supportive, safe, and appropriately structured for individuals seeking treatment and looking to enter recovery.
• Attend to all state licensing guidelines and respond to requests for information
• Other duties as assigned

EDUCATION AND EXPERIENCE:

• High school diploma required; Bachelor’s degree in Business Administration, or related field of study preferred.
• At least five (5) years of progressive experience with programming related to services to women, children, and their families.
• Strong management skills managing in measurable successes and program growth.
• Strong analysis and computer skills.
• Strong verbal and written communication skills.
• Professional presentation skills.