Job Description
Job Description
Qualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.
SUMMARY
The Territory Manager is responsible for driving volume and profit growth using a balanced approach to new business and account management for existing clients within the territory. The Territory Manager also maintains and develops customer relationships by meeting sales targets/customers, prospecting new business, and creating demand.
RESPONSIBILITIES
New Business Development
- Responsible for aggressively developing a pipeline of new business focused on stocking dealers and projects
- Create pull-through for dealer customers by working with their builder/contractor customers
- Introduce new products and complementary products to existing and new customers
- Develop and carry out strategies to increase market share of our products with new and existing customers
- Execute and implement company promotions and programs
- Prospect and develop new business targets/opportunities
Account Management
- Responsible for maintaining and protecting existing dealer business
- Train dealer sales teams on product knowledge and selling techniques
- Provide merchandising support to the dealer base
- Address and resolve customer complaints and or claims
- Set up and attend trade shows
- Continue building relationships through excellent customer service and product resolution
QUALIFICATIONS
Knowledge, Skills, and Abilities
- Strong customer service skills both in person and virtually
- Self-motivated and functions well independently as well as within in a team
- Ability to present to groups both large and small
- Microsoft Office, including hosting presentation
- Have strong closing skills with customers and follow up on commitments
- Ability to travel throughout the assigned territory as required
- Strong analytical skills, including identifying and analyzing key, market, customer, and competitive trends.
Education & Experience
- Bachelor’s degree preferred or industry experience equivalent
- 3+ years’ experience in customer-facing sales within the building products industry
- Have direct exposure to resolving customer concerns
- Experience in customer-facing selling
- Understanding of the building installation process
WORK ENVIRONMENT
- In-market 85% of the time (customer-facing)
- Occasional overnight travel required.
- Must react to short lead customer requests
Benefits
- A Stake in your company with our Employee Stock Ownership Plan
- 401(k) Program
- Health, Vision, Dental, and Flexible Spending Insurance Plans
- Paid Time Off (PTO and Sick days)
- 10+ Paid Holidays
- Company Paid Life Insurance
- Company Paid Short/Long Term Disability
M-F
8 am - 5 pm