Job Description
Job Description
As an Account Manager, you will provide service and support to clients and agents, by assisting, maintaining, and expanding assigned accounts. Candidate must be confident managing a high volume of inbound and outbound customer service calls. Our agency offers a comprehensive benefits package to help attract & retain employees. We create a work environment where employees feel comfortable and can thrive and make a difference. At Clay & Land, the company has a great opportunity for growth and advancement. Experience preferred but not required.
Duties:
- Manage a book of business for personal lines accounts
- Provide exceptional customer service by communicating with clients & carriers promptly
- Process policy endorsements & claims – ensure the prompt processing of change requests and policy updates as they come in
- Enter and update client policy information in the management system
- Assist agents with new business
Qualifications:
- Ability to multi-task
- Strong verbal communication and phone etiquette skills
- Highly self-motivated
- Strong Organizational Skills
- Proficient in Microsoft Office