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Medical Call Center Supervisor

CornerStone Staffing
locationFort Worth, TX, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Lead a fast-paced procurement team to ensure accurate and timely file flow, drive operational excellence, and serve as a key liaison between human resources, customer service, and department personnel. Your ability to influence and develop Procurement Analysts directly contributes to the company's service quality and team morale.

Job Title: Medical Call Center Supervisor

Location:

Onsite | Fort Worth, TX - 76109

Compensation & Schedule:

• Pay Range: $20–$26/hr

• Schedule: Monday–Friday, 8:00 AM – 5:00 PM

• Direct Hire

KEY RESPONSIBILITIES:

• Direct daily production flow and supervise a designated team in procurement functions

• Ensure department meets service quality standards and procedural compliance

• Oversee employee training, protocol updates, and distribute operational changes

• Handle department-specific HR matters and foster a productive team culture

• Conduct routine reviews of reports, invoices, and departmental logs

• Fill in for management as needed and attend meetings or overnight travel when required

• Ensure adherence to safety standards and IIPP compliance

MINIMUM QUALIFICATIONS

• High school diploma or equivalent - will be verified

• Must have 2+ years of past supervising experience

• Must have 2+ years of call center experience

• Must have 2+ years of medical experience

• 2–3 years’ experience in a professional office setting

• Strong leadership, organizational, and communication skills

• Proficient in Microsoft Office Suite

CORE TOOLS & SYSTEMS

• Microsoft Outlook

• Microsoft Word

• Microsoft Excel

• Microsoft Teams

• Internal procurement or ERP systems (as applicable)

PREFERRED SKILLS

• Prior supervisory experience

• Strong analytical and problem-solving skills

• Ability to thrive in a high-volume, production-driven environment


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Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

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