Job Description
Job Description
Handle administrative duties, such as filing patient documentation, customer-facing responsibilities, such as checking in patients for appointments.
Duties and responsibilities include, but not limited to:
- Organizing patient records using traditional paper filing or electronic health record (EHR) systems, such as Oracle Health or Athenahealth
- Processing paperwork generated during the patient admission and discharge processes, such as consent and insurance forms
- Entering information, such as demographic data or medication history, into patient charts
- Ensuring records are accurate and complete
- Retrieving records requested by patients and healthcare providers
- Maintaining patient confidentiality according to the Health Insurance Portability and Accountability Act (HIPAA) and employer policies
- Answering phones and responding to emails as needed