Administrative Assistant II

Job Description

Job DescriptionBenefits:

• Competitive salary
• Dental insurance
• Health insurance

Administrative Assistant II Job Description


Position Summary


The Administrative Assistant II classification is intended for personnel with advanced administrative experience who are capable of performing complex clerical and administrative duties with minimal supervision. Individuals in this role provide high-level administrative support to managers, program leadership, or multiple functional units and may guide or support lower-level administrative staff.

This position supports the Maryland Department of Housing and Community Development (DHCD) at its headquarters in Lanham, Maryland. Temporary Staff provided under this role are employees of the Contractor and will supplement existing Department resources.

Examples of Tasks and Responsibilities


The Administrative Assistant II may perform, but is not limited to, the following duties:

• Drafting, editing, and finalizing correspondence, memoranda, reports, and administrative documents
  
  
• Coordinating meetings, preparing agendas, recording notes, and tracking follow-up action items
  
  
• Managing calendars and scheduling meetings involving multiple internal and external stakeholders
  
  
• Maintaining, organizing, and safeguarding confidential or sensitive records and files
  
  
• Compiling, analyzing, and summarizing data for reports, spreadsheets, and presentations
  
  
• Serving as a point of contact between program staff, management, and external partners
  
  
• Supporting onboarding coordination, administrative compliance tracking, and workflow management
  
  
• Providing guidance or informal oversight to Administrative Assistant I and Entry Level staff
  
  
• Identifying opportunities to improve administrative processes and office efficiency
  
  
• Performing other related administrative duties as assigned
  
  

Examples of Equipment and Software Used

• Personal computer
  
  
• E-Fax systems
  
  
• Photocopiers, scanners, and multifunction office devices
  
  
• Microsoft Office Suite (advanced proficiency in Word and Excel)
  
  
• Google Platform (Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar)
  
  
• Document scanning and management software, such as DocuShare Community Development (DHCD)
  
  

Minimum Qualifications

• Several years of progressively responsible administrative or office support experience
  
  
• Demonstrated ability to perform complex administrative tasks independently
  
  
• Advanced proficiency in Microsoft Office and document management systems
  
  
• Strong organizational, communication, and problem-solving skills
  
  
• Experience supporting managers, program leads, or senior staff preferred
  
  

Work Environment

• Work will be performed onsite at client's headquarters in Lanham, Maryland, unless otherwise directed
  
  
• The State will provide normal office working facilities and equipment reasonably necessary for performance