Job Description
Job Description
Thank you for your interest in the The Vault Foodrunner position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.
Job Summary
The Vault Foodrunner supports the service team by ensuring timely, accurate, and visually appealing delivery of food from the kitchen to guests. This role is essential to maintaining smooth dining room operations, ensuring that every plate meets presentation standards and reaches the correct table promptly and professionally. The Food Runner also assists with setting and clearing tables, restocking side stations, and maintaining cleanliness throughout service. A strong focus on food handling, attention to detail, and guest interaction is required, along with effective communication and coordination with servers, kitchen staff, and management.
Education & Experience
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• At least 2 years of experience in a restaurant setting, such as a busperson or attendant.
• Strong communication and customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.
Skills and Competencies
• Has the ability to maintain strong attention to detail and works effectively with servers and kitchen staff to coordinate efficient food delivery, with attention to food quality and presentation.
• Can deliver exceptional guest service, responding promptly, courteously, and professionally to guest needs and requests.
• Has the ability to work collaboratively with others, communicating effectively with servers, hosts, and kitchen staff to support smooth and efficient operations.
• Has the ability to work a flexible schedule, including availability on weekends and holidays, to accommodate the needs of the restaurant during peak times.
• Can proactively identify and address cleanliness or organization issues to maintain a polished and inviting environment.
Physical Requirements
• Flexible and long hours sometimes required.
• Routinely required to bend, stoop, stand, and walk for extended periods.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.