Patient Care Coordinator

Job Description

Job Description

(Job # 2591) PATIENT COORDINATOR / FRONT OFFICE for BEVERLY HILLS Pain Management Practice. Work with a team of doctors who take the time to evaluate patients and provide options for improved quality of life! We seek a Front Office Patient Coordinator who takes the time to assist patients to get the care they need. If this is you, read on for more information and we hope to receive your resume soon!….

About this IN PERSON Role

• This person is the first contact for patients so welcomes callers and visitors promptly and warmly to facilitate great customer service
• Handling the scheduling and confirmation of appointments to maximize the practice team’s time with patient care
• Triage callers’ needs providing information and assistance or ensuring a follow up by a practitioner
• Establish new patient profiles in the EMR system as necessary, while ensuring all current patient information is accurate and complete.
• Move patients through the intake and checkout process. Including collection of payment and other administrative details
• Prepare patient charts, confirm and maintain patient records in EMR System
• Coordinate patient medical records with partner care offices.
• Prepare and process correspondence, answering routine medical administrative inquiries and draft letters for physicians, attorneys and partner care offices
• Liaison with attorneys’ offices regarding depositions, medical records and appointments
• Assist or direct patients for questions about medical care, billing or other needs
• Support the management team with tasks throughout the practice as needed

Qualifications:

• 3+ years’ IN PERSON experience as a Front Office or PCC of a private medical practice handling phones, appointments and patient requests
• Ability to initiate conversations and ask probing questions to gain key information to facilitate patient needs
• Computer proficiency including experience using an EMR system for patient records and scheduling
• Professional level of writing including proper word use and sentence structure to facilitate email and letter writing to patients, attorneys and outside partner care offices
• Comfort working with VIP clients handling special requests as needed
• Highly organized with an ability to prioritize tasks, find solutions and accomplish duties with minimal guidance
• Ability to thrive in a fast-paced, detail-oriented environment

Compensation, Benefits * Schedule:

• Starting at $30.00 per hour
• Benefits include Health, Dental, Vision, 401(k), PTO, Parking and 3 sets of scrubs yearly
• Monday to Friday 8:00am – 4pm

Company DescriptionSince 1983 Marilyn Taylor Medical Personnel, Inc. has been focused on providing personal high-quality service to healthcare workers seeking new PERMANENT positions in private medical/dental/vision/aesthetic practices. Our applicants receive one-on-one attention as we help them to fine-tune their resumes, interview skills and help prepare them to take the next step in their career. We encourage job longevity and over the past 40+ years, some applicants have returned to us over the years for assistance as they develop new skills and seek to make career moves. Let us help you take new strides on your career path.

Company Description

Since 1983 Marilyn Taylor Medical Personnel, Inc. has been focused on providing personal high-quality service to healthcare workers seeking new PERMANENT positions in private medical/dental/vision/aesthetic practices. Our applicants receive one-on-one attention as we help them to fine-tune their resumes, interview skills and help prepare them to take the next step in their career. We encourage job longevity and over the past 40+ years, some applicants have returned to us over the years for assistance as they develop new skills and seek to make career moves. Let us help you take new strides on your career path.