Job Description
Job DescriptionDiscount & Trade Spend Management
- Oversee and track Below-the-Line (BTL) discounts and promotional expenditures across customer accounts.
- Ensure that accruals, validations, and reconciliations of trade terms and discount schemes are performed promptly and accurately.
- Support adherence to commercial agreements and internal policies relating to trade spend.
- Analyze discount program performance and provide recommendations for optimization.
Customer Deductions Management
- Monitor customer deductions and collaborate closely with Accounts Receivable to investigate, validate, and resolve outstanding items.
- Identify recurring deduction concerns and engage with internal teams to minimize losses.
- Track and report deduction trends, segmented by customer, category, and issue type.
Root Cause Analysis & Cross-Functional Resolution
- Work with Supply Chain, Customer Service, and Sales to pinpoint and address root causes of deductions, including issues such as delivery delays, transit damage, short shipments, or invoice mismatches.
- Foster accountability and develop action plans to prevent recurring problems and strengthen order-to-cash performance.
Enhancing Customer Throughput
- Offer financial support for initiatives aimed at boosting order accuracy, delivery timeliness, and customer satisfaction.
- Participate in cross-functional reviews to improve alignment between supply chain and finance teams and to advance throughput efficiency.
- Track key performance indicators related to order fulfillment, claims processing, and deduction resolution timelines.
Qualifications
- Bachelor’s degree in Finance, Accounting, or a closely related discipline.
- At least four years of experience in sales finance, operational finance, or trade finance roles.
- Solid knowledge of trade spend management, deduction resolution, and root cause analysis.
- Experience collaborating across Supply Chain, Accounts Receivable, and Sales departments.
- Proficiency in Excel and ERP systems such as SAP or Oracle.
- Strong analytical, problem-solving, and process-oriented skills, with an emphasis on detail.