Machine Shop Technician

Published: 6/14/2022

Manufacturing

Job Description

Shop Assistant — Customer Service, Production, Machining, & Shipping (Urbana, OH — On-Site)

Looking for a disciplined, motivated individual that's not afraid to express creativity and come up with creative ideas and then deploy them. Must be technically/mechanically savvy and be well versed with Microsoft's Operating System.

Company: Mojo Manufacturing & Operations, LLC

Type: Part-time, W2, on-site

Schedule: Monday, Tuesday, Wednesday, Friday — 8:00 AM to 4:00 PM, flexible

Pay: $18/hour to start, moving to $23/hour once cross-trained

About Us

Mojo Mfg. also operates as a job shop 10-20% of the time. Custom parts machined to print.

The shop is currently owner-operated, with occasional part-time help. That's the honest picture: it's small, and the person in this role will touch nearly every part of the business.

The Role

Initially this role will be trained on customer service only.

Eventually the role will be a cross-trained position. You'd learn an order from end to end — the customer email that starts it, the artwork that gets prepped, the part that gets machined, and the box that goes out the door.

You don't need manufacturing experience. You need to be reliable, careful, and willing to learn a process and then run it well.

What You'll Do

Customer side

Respond to customer emails about orders, custom artwork, shipping, and product questions
Collect and organize customer logo files so they're ready for production
Make basic adjustments to customer logos and designs to get them production-ready
Spot problems with a customer's artwork — too small, too detailed, wrong file type, poor contrast — and work with the customer to resolve them before the job hits the machine
Track orders across our sales platforms and flag anything that's stuck or unusual
Work from our written SOPs and response templates — you won't be inventing answers from scratch

Shop side

Run production on our CNC machines once trained — loading material, starting jobs, checking parts
Deburr, clean, and inspect finished parts
Package orders and prepare shipments
Keep the shop organized and materials stocked

What We're Looking For

Genuinely kind — to frustrated customers, to happy ones, and to everyone else you deal with. This is non-negotiable for us
Clear, warm written English — a real part of this job is email, so how you write matters
Careful hands and attention to detail — these are small parts, and a scratch or a wrong dimension means remaking it
Comfortable with email, Windows File Explorer, and keeping files organized and named correctly
Willing to learn image editing and, later, CNC operation — we'll train you on all of it
Able to pick up custom, in-house software quickly — some of the tools you'll use are built by us, so there's no manual to Google
Organized enough to follow a process, and honest enough to say when something is outside it
Dependable — in a shop this size, if you're not here, it doesn't happen

Nice to have (not required): experience with Shopify, Etsy, Gmail/Google Workspace, customer support, shipping and fulfillment, machining or any hands-on trade, or graphics work of any kind.

Tools You'll Use

You do not need prior experience with these. We'll train you on all of them.

Gmail / Google Workspace — the inbox you'll be covering
Windows File Explorer — organizing and naming customer artwork files
Inkscape — vector image editing software, used to clean up and adjust customer logos
Our in-house applications — custom software we've built for order and file handling
CNC mills and lathe — running production jobs once you're trained
Autodesk Fusion — 3D modeling, introduced later once you're comfortable with everything above

Schedule & Hours

We work Monday, Tuesday, Wednesday, and Friday. Core hours are 8:00 AM to 4:00 PM, and there's real flexibility in when you start and stop.

Workload varies with order volume. On any day you're scheduled, you're guaranteed at least 4 hours of pay, and a full day is 8. Most weeks land somewhere in between.

Pay & Growth

$18/hour to start
$23/hour once you're cross-trained and running the full process confidently — customer service through manufacturing, packaging, and shipping

We'd rather get you to $23 quickly than string it out. The raise is tied to capability, not to a calendar.

Why This Job

Flexible hours within our workdays, and a three-day 'weekend' every week
You'll learn CNC machining, graphics work, and e-commerce operations — a genuinely unusual mix of skills
Small and owner-operated means direct access to the owner and no layers between your suggestions and the decision
Real room to grow as the shop grows

\nCompany Description

Mojo Mfg. also operates as a job shop 10-20% of the time. Custom parts machined to print.

The shop is currently owner-operated, with occasional part-time help.

Company Description

We're a small custom manufacturing shop in Urbana, Ohio. Our main area of business: take customer logos and turn them into custom branding irons and ice stamps — tools people use to brand leather, wood, hats, and food. Every order is one-of-a-kind and machined from solid metal with a CNC Machine. We sell through our own website, Etsy, and directly to wholesale accounts.\n\nMojo Mfg. also operates as a job shop 10-20% of the time. Custom parts machined to print.\n\nThe shop is currently owner-operated, with occasional part-time help.