Job Description
Job Description
Summary
The Operations Manager oversees day-to-day manufacturing and operational activities, ensuring high-quality products are delivered on time and within budget. This role serves as the bridge between strategic direction and daily execution, driving efficiency, cost-effectiveness, and continuous improvement while supporting staff development and team performance.
Essential Duties & Responsibilities
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Lead and manage manufacturing operations, including production scheduling, facilities, resource planning, and workflow coordination.
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Ensure products and services meet quality standards, ship on schedule, and meet cost objectives.
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Accountable for monthly revenue forecast and execution including risks & opportunities, root cause analysis on misses, and recovery plans, as necessary.
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Collaborate with cross-functional teams (engineering, supply chain, quality, finance) to support operational excellence.
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Drive continuous improvement initiatives to increase efficiency, reduce lead times, and optimize material and labor utilization.
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Oversee compliance with safety policies, quality standards, and company/industry regulations.
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Develop, track, and analyze key production metrics and KPIs, providing regular performance reporting to senior leadership.
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Train, coach, and evaluate team members, fostering a culture of teamwork, accountability, professional development, and employee engagement.
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Conduct regular audits and assessments of manufacturing processes to identify areas for improvement and ensure compliance with industry standards.
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Ensure accurate data reporting and effective use of resources in the ERP system.
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Participate in strategy planning sessions and support business strategic growth initiatives through operational strategy & execution.
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Represent Operations in meetings with senior management, customers, and external stakeholders.
Competencies
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Results Orientation: Strong ability to achieve targets in quality, delivery, and cost.
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Analytical & Problem-Solving Skills: Ability to evaluate processes, identify inefficiencies, and implement improvements.
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Leadership & Team Development: Skilled in motivating, mentoring, and developing employees at all levels.
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Communication: Strong interpersonal, verbal, and written communication skills with ability to influence across functions.
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Decision-Making: Sound judgment under pressure; able to prioritize competing needs effectively.
Minimum Qualifications
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Bachelor's degree in Business, Engineering, Manufacturing, or related field; Master's/MBA preferred.
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7+ years of progressive experience in manufacturing or operations, including at least 5 years in a leadership role.
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Demonstrated success in managing production teams and driving continuous improvement.
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Experience with ERP systems, production scheduling, and supply chain management.
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Proficiency in MS Office Suite; ability to develop metrics, control charts, and operational reports.
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Working knowledge of Lean, Six Sigma, or similar methodologies preferred.
Physical & Work Environment Requirements
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Ability to work in both office and manufacturing environments.
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Must occasionally lift up to 25 lbs.
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Frequent standing, walking, and use of hands for tools or equipment.
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Ability to travel domestically up to 10% of the time.