Job Description
Job Description
Join our Team!
Summary
As a Houseperson/Houseman, you will be integral to maintaining the hotel's cleanliness and overall presentation. Reporting to the housekeeping management, your core responsibilities will include floor care and general cleaning tasks to ensure a welcoming environment for guests. Your hotel experience and hospitality skills will enhance guest satisfaction, while your relevant janitorial and custodial expertise will support efficient operations. A high school diploma or GED is required, along with proficiency in English, to communicate and collaborate with the team effectively. Join us in creating a memorable stay for our guests.
Essential Functions:
- Maintain assigned public areas and restrooms while meeting the hotel's standards of cleanliness
- Clean public areas & office spaces
- Push and pull a vacuum throughout designated areas of the property
- Take out garbage for pickup service as well as monitor and control a comprehensive hotel recycling program.
- Reporting any maintenance deficiencies,
- Collection, distribution, and restocking of linen and terry items
- Removing solid linen
- Trash disposal from carts and other assigned areas
- Handling of guest requests and complaints
- Maintain guest confidence, privacy, and security of guests, guests' rooms, and their belongings
- Deep Clean all assigned rooms and bathrooms
- Replaces all amenities and linens according to hotel standards
- Keeps carts and linen closets clean and orderly
- Provide both set-up/breakdown service of the meeting space
- Reports irregularities or suspicious circumstances on the guest floors
- Notifies Manager of discrepancies such as vacant rooms, etc.
- Turns in lost and found items as per department standard
- Uses equipment and supplies in an appropriate and professional manner
- Replaces light bulbs according to hotel standards
- Completes special cleaning projects
- Greets guests in a friendly and courteous manner
- Satisfies guest requests for information and service
- Reports items of great value left unsecured in hallways and guest rooms
- All other miscellaneous responsibilities as assigned and deemed appropriate by management
- Ability to lift 50lbs
- Must be able to stand for extended periods, bend, and lift 50lbs
Qualifications:
- Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimal supervision
- Punctuality and regular and reliable attendance
- Interpersonal skills and the ability to work well with co-workers and the public
- Prior guest relations training
- Knowledge of proper equipment usage
Education
- High school graduate or equivalent vocational training
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Work Location: In person