Job Description
Job DescriptionSalary:
MUSH is a place where driven individuals unlock their highest potential, and as part of a team of high performers, accomplish extraordinary feats. If you want to build a reputation of doing hard things well, and aspire to make the world a little healthier, MUSH may be a great place for you.
Our first product line of ready-to-eat overnight oats pioneers a new category for the breakfast occasion, offering a healthy, satiating, and convenient alternative to traditional morning meals. By making healthy food more accessible, we believe that humankind can feel, think, and do better.
In just a few years, weve expanded from weekend farmers markets to over 10,000 retail doors including Whole Foods, Costco, Sprouts, Target, and 7-Eleven as well as many high-end specialty stores, coffee shops, and gyms. We are ready to build a world class team that can execute on the huge opportunity ahead of us.
Role Description
The Production Manager will provide first-level support to front line employees and drive continuous improvement in our facilitys production lines. The ideal candidate possesses a quality-first mentality, excellent technical aptitude, outstanding soft and leadership skills, and a relentless work ethic. He/she will manage the process, people, and productivity related to manufacturing across all shifts.
Specific Responsibilities - General Manufacturing
- Manage a team of 45-60 associates to ensure Safety, Quality and Productivity goals are met
- Conduct pre-shift meetings with incoming team to discuss daily objectives and topics related to previous shift, GMPs, metrics, and general plant updates
- Review and study production schedule to identify gaps and risks while collaborating with Performance Manager, Supervisors, and other peers to balance work schedule
- Regularly review and update departmental SOPs to ensure they are current and being followed by all team members
- Uphold product quality, sanitation, and traceability standards by performing regular line and paperwork checks
- Develop and motivate the team to solve day-to-day operational issues and achieve goals
- Work closely with other departments within operations to ensure production continuity:
- HR: support your staff, identify gaps, and strengthen your roster
- Maintenance: troubleshoot and improve equipment uptime
- Quality: an ally to drive efficiency and first-pass quality
Specific Responsibilities: Personnel Management
- Set consistent expectations and drive accountability for daily schedule attainment, employee attendance, and performance
- Champion the involvement and development of all employees to promote an engaging workplace where winning becomes a habit
- Provide regular formal and informal evaluations and feedback on the performance of hourly associates to ensure you have the right team in place and satisfy Production goals
- Develop weekly employee schedule; validate the time and attendance of your team through daily/weekly reviews of team timecards on BambooHR
- Conduct necessary training for new and existing employees to ensure adherence to performance, safety, and quality standards
- Address employee concerns and personnel issues within your team and administer disciplinary actions for performance, attendance, and other violations as needed
Specific Responsibilities - Manufacturing Performance and Continuous Improvement
- Manage production plans on a shift by shift basis to prevent issues and operational inefficiencies
- Ensure production attainment goals are met
- Identify and drive continuous improvement initiatives within the production department
- Collaborate with Performance Manager on conducting root cause analysis on days attainment is not met and take action to address the issues
- Perform root cause analyses, problem solving, and follow-up related to operational and safety incidents within the department
- Develop root cause analysis using 5-Why, Fishbone diagram, etc. to re-align operational performance with goals and objectives
- Quantify waste; initiate projects to eliminate it; prove results quantitatively
- Request and allocate resources to ensure we meet production demands (capacity & personnel)
- Execute efforts to track process performance to include productivity and cost based on Performance Managers direction
Tactical Requirements
- B.S. in Industrial (or related) Engineering; M.S. a plus
- 5-7 years experience in food manufacturing to include leading teams
- Be a true people leader, understand how to rally teams and get them to perform
- Live and breathe Lean/TPS Manufacturing practices - JIT, 5S, 5 Why, Production Leveling, Kaizen, Standard Work, etc
- Mastery of Production KPIs, chiefly OEE and what drives it
- Courageous: have the courage to try new things and make difficult decisions
- Self starter, with a desire to learn, grow, and evolve as a professional
- Ability to multitask, prioritize and work in an extremely fast-paced environment
- Impeccable attention to detail and exceptional organizational skills
- Outstanding verbal and written communication skills
- A beginners mind and hands-on approach: Genchi Genbutsu!
Cultural Requirements:
- Teammate: know when to follow, know when to lead; always serving others
- Beginners Mind: provide possibilities, options, and solutions
- Communicator: use tact and precision to communicate ideas, issues, and feedback
- Self-Starter: there is no turn-key manual for success, you are helping to build one
- Results Driven: you demand results, but focus on the robust processes that yield them
- Attention to Detail: unwavering discipline with little things that make big differences
- Relationship Builder: customer first mentality with all internal & external counterparts
- Problem Solver: expect the unexpected; be agile & effective in combating issues
- Thrive on Adversity: our goals are lofty and our values are grounded in humility. We bite off more than we can chew and roll our sleeves up when the situation calls for it.
- Fun: check the fun box every day. Love what you do & do it well.