Dental Verifications Specialist
Job Description
Job DescriptionSalary: $23.00/hour and up DOE
Stanbrick Dental Services is a growing dental company with 10 locations and 135 employees in the Denver Metro Area. We are looking for an experienced Dental Verifications Specialist. This is a primarily remote position open to applicants residing in the state of Colorado, who can commute to the Denver metro area for in-person meetings once per quarter.
We are seeking an individual who thrives in a busy work environment and has a strong work ethic. Minimum1 yearofrecentexperience withdentalinsurance verification experience is required. (medical billing/insurance experience will not qualify).
Responsibilities may include:
- Accurate and timely verification of insurance benefits, with comprehensive entry of coverage details into practice management software
- Meet established productivity standards to maintain operational efficiency and accuracy
- Monitoring and prompt response to verification questions or concerns via email, instant messaging, help request tickets and occasional phone calls
- Regularly retrieve, organize, and transmit data providing lists of insured patients with appointments due for insurance verification
- Act as a resource to practice staff and clinicians
- Daily and weekly reporting of department status to department leader and manager
This job is perfect for someone who has/is:
- Demonstrated knowledge of dental PPO payor/plan structures, navigating payor websites, IVR systems and benefit documents
- Strong communication skills, both written and verbal- with the ability to interpret and explain insurance coverage and limitations clearly and concisely to any knowledge level
- Ability to multi-task and prioritize without compromising attention to detail
- Comfortable with technology and digital applications such as Microsoft 365 (proficient in using Excel to process data is a plus)
- Adept at proactively identifying issues and naturally takes initiative for resolution in a timely, professional manner
- Adaptable to change and able to think outside the box to resolve complex problems
- Works effectively and efficiently, both independently and as a part of a team, with minimal supervision
- Powerful collaborator that builds trust and rapport both within their department and with their customers; skilled at understanding other perspectives and open to alternate solutions
- Reliable and strong internet connection required (company laptop will be provided) with a HIPAA secure and noise controlled remote work environment
- Wants to be part of a GREAT team!
This full-time position is primarily remote, with a work schedule of Monday Friday from 7:00am to 4:00pm. It offers a wage of $23.00/hour and up based on experience, including an additional competitive bonus structure after 90 days. Company benefits include 100% paid health insurance coverage for the employee and options to add family members or spouse, 401k plan with company match, paid holidays and paid time off.