Job Description
Job Description
This is an Onsite / Temp to Hire opportunity! Located in Plantation FL
Pay is $17/$18 for Spanish Bilingual
Duties
- Receive inbound calls and make outbound calls to existing members to advise them of their benefits and encourage them to take advantage of their benefits
Responsibilities
- Respond swiftly and courteously to all potential member inquiries
- Utilize interpersonal skills to establish a strong relationship with member to address questions
- Patience and ability to engage members in overcoming initial concerns
- Ability to learn product portfolio quickly and discuss options and features in detail
- Show empathy both in word choice and intonation to all Members
- Strong ability to overcome objections and provide additional guidance.
- Competitive and self-motivate
Qualifications
- Minimum 1-year experience in customer service and or sales experience
- Ability to handle high call volumes and make sound business decisions in an efficient manner
- PC proficiency required
- Excellent listening and interpersonal skills
- Excellent communications skills
- Multi-task oriented
- Attention to detail and quality-oriented
- Analytical thinker and problem solver
- Ability to be appointed single Health Care client
Preferred Skills
- High Volume Call Center/Sales experience preferred
- Ability to remain highly motivated in a multi-faceted environment
- Bi-lingual skills
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.