Job Description
Job Description
Operations Manager – Mental Health Clinic
Location: Lakewood, CO
Employment Type: Full-Time
Compensation: $70-80k annually & bonus incentives
Oversee daily clinic operations, lead teams, and drive operational performance in a fast-growing behavioral health organization. This role is ideal for operational leaders who thrive on structure, metrics, and continuous improvement — no healthcare experience required.
About the Role
- Lead day-to-day clinic operations with a focus on efficiency and consistency
- Manage team performance, workflows, and operational outcomes
- Ensure patients receive timely, professional, and supportive care
Healthcare experience is not required — we provide full training.
Key Responsibilities
- Oversee daily clinic operations, staffing, and workflow execution
- Lead, coach, and hold team members accountable to KPIs and standards
- Monitor operational metrics and use data to drive improvements
- Resolve day-to-day issues quickly while maintaining patient-focused service
- Support patient education and communication around services
- Implement best practices to increase efficiency and reduce waste
- Promote a calm, organized, and compliant clinic environment
Requirements (Must-Haves)
- 3+ years of operations or people leadership experience
- Proven success managing performance, metrics, and process improvement
- Strong organizational, problem-solving, and decision-making skills
- Ability to lead teams in a fast-paced, high-volume environment
- Clear communicator who balances empathy with accountability
Nice-to-Haves
- Experience in healthcare, behavioral health, or service-based operations
- Background in hospitality, retail, call center, or multi-unit leadership
- Experience supporting change, growth, or scaling operations
Pay & Benefits
- $70-80k annually & bonus incentives
- 90% employer-paid medical, dental, and vision benefits
- 401(k) retirement plan
- 10 PTO days (15 after first year)
- 10 paid holidays
- Advancement opportunities
About Serenity Healthcare
Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven’t worked.
We are committed to providing compassionate, results-driven care in a supportive and professional environment.
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
This role pays $70,000-$80,000 annually.