Job Description
Job DescriptionWood Personnel is working with a leading manufacturer of innovative, high-tech performance tires in Nashville, TN to identify a Customer Service Representative to join their team! They are seeking someone reliable with previous Tire Industry and call center experience with elevated levels of professionalism.Compensation and Hours for the Customer Service Representative
- In Office (No remote options)
- $22/hour
- Monday through Friday; 8:00am – 5:00pm
- Health insurance office during temporary period
- Weekly pay
Requirements of the Customer Service Representative
- Experience in Tire Industry or related industries
- Previous Call Center experience
- Customer Service experience
- Strong organizational skills with great attention to detail
- Proficiency in Microsoft Office – specifically Excel
- Excellent ability to multi-task
- Professional and courteous phone presence
Responsibilities of the Customer Service Representative
- Answer inbound calls and emails to address customer questions and inquires
- Receive and answers simple to complex customer inquiries for all products through specialized technical knowledge of products and usage
- Answer technical questions that are related to tires and their warranties
- Process customer’s complaints and give appropriate warranty
- Research and obtain resolution of a variety of customer complaints and issues
- Keep up with the competitors’ product information and tire industry regulations
- Any other duties/responsibilities as assigned by management
#ZRCompany DescriptionAn award- winning staffing & recruiting agency, Wood Personnel Services has been providing job seekers in the Middle Tennessee community with opportunities in industrial, administrative and professional positions for over 35 years. We have offices in Nashville, Columbia, Gallatin, Lebanon and Murfreesboro. Not only does Wood Personnel Services provide exceptional service to job seekers, we also offer paid holiday and vacation days, medical, dental and life insurance as well as other desirable benefits. Work with a fourteen-time Best in Staffing Award winner and advance your career!
Company Description
An award- winning staffing & recruiting agency, Wood Personnel Services has been providing job seekers in the Middle Tennessee community with opportunities in industrial, administrative and professional positions for over 35 years. We have offices in Nashville, Columbia, Gallatin, Lebanon and Murfreesboro. Not only does Wood Personnel Services provide exceptional service to job seekers, we also offer paid holiday and vacation days, medical, dental and life insurance as well as other desirable benefits. Work with a fourteen-time Best in Staffing Award winner and advance your career!