Fulfillment Coordinator (Coffee Roastery and Warehouse)

Frothy Monkey

Nashville, TN, USA

Published: 6/14/2022

Full Time

Job Description

Fulfillment Coordinator (Coffee Roastery and Warehouse)

Frothy Monkey Roasting Co Nashville, TN 37210

Job Brief:

We are looking for a responsible and resourceful Fulfillment Coordinator to package our exceptional products. You will represent our company professionally and cost-effectively to increase our profitability and customer satisfaction. Your primary duties will be overseeing the daily packaging of assorted coffee bags, while maintaining company product standards and completing production operations in a timely manner. Applicants should have a healthy level of confidence and demonstrate a willingness to work hard for sustained periods. Additionally, an ideal employee will practice good communication skills, be organized, detail-oriented, trustworthy, and be committed to doing whatever it takes to exceed our customers’ expectations of quality. Duties also include the daily organizing and routing of our clients’ orders. We are looking for a self-starter with a keen attention to detail and “can-do” attitude, who is eager to join our close-knit team and excited to work in this fun industry. This full-time position is crucial to the success of our company and to maintaining our brand recognition and fulfillment commitments. Plus, all the delicious coffee you can drink!

Hourly pay at $20 per hour, plus full health, dental, and vision insurance available, and lunch. Paid vacation time and retirement packages are available after 1 year of employment.

Monday - Friday, approximately 7:00 am - 3:00 pm

Fulfillment Coordinator Responsibilities:

Preparing and organizing delivery orders, while loading, unloading, preparing, inspecting and operating the delivery vehicles. Company vehicles are provided, and maintaining those vehicles is part of the job (oil changes and regular maintenance, car washes, general upkeep, etc.)
Generate daily stickers and label coffee bags properly, fill different-sized bags with specific measurements of various coffees, and seal, fold, and package bags according to company standards. Ensure accurate end products, e.g., correct coffees in correctly labeled bags
Correctly and effectively package outgoing customer orders based upon sales orders/packing slips
Meet daily deadlines for outgoing packages, including delivery orders, preparing outbound shipments, and staging packages for customer pick-up
Receive inbound warehouse deliveries
Stock, organize, and count inventory for distribution, including storing and rotating of goods
Keep up GMP standards within the warehouse, and complete all daily cleaning logs. Maintain a clean and tidy warehouse, production area, workspace, and facility in general
Assess daily production needs
Perform other warehouse duties as needed

Requirements:

● Being reliable, positive, detailed-oriented, out-going, having excellent communication skills, and a neat and professional appearance are attributes of an ideal candidate.

● Valid driver’s license

● Ability to safely and efficiently operate operate pallet jacks, hand carts, and forklifts in warehouse

● Ability to safely lift and carry up to 50 lbs

● Ability to stand for several hours per day

● Excellent communication skills, both written and verbal

● Excellent organizational and time management skills

● Warehouse experience is required.

● High school degree

Physical Demands:

● Very heavy work. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects: Must be able to regularly lift full buckets of coffee weighing 15 to 30 lbs overhead.

● Requires the ability to stand and walk the production floor for most, if not all, of the work day.

● Regularly requires bending, squatting, sitting, and competent arm and hand motion. Stooping, reaching, pushing, pulling, lifting, and other repetitive physical motions are necessary.

● Regularly required to see, hear, taste, smell and talk.

● The employee is subject to extreme heat. Temperatures above 90 degrees for periods of more than one hour. The employee is subject to heat, noise, hazards, dust, and organic materials.

90-Day Goals:

● Be familiar with Frothy Monkey Roasting Company’s full line of products, services, and offerings.

● Understand company quality standards and Good Manufacturing Practices.

● Be familiar with the company structure, policies, personnel, etc.

Key Competencies

Frothy Monkey Roasting Company offers an inclusive and creative workplace. Our team members have the opportunity to collaborate with others, grow professionally, and contribute to a growing company. We extend hospitality to our guests and to each other. We offer generous benefits for full-time employees and competitive pay for all positions.

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