Patient Care Coordinator

Job Description

Job Description

Job description:

SeattleNTC is hiring a new Patient Care Coordinator for both SEATTLE and BELLEVUE locations! This position provides direct support to physicians and act as a liaison between doctors, patients, family members, pharmacies, and other medical offices in a fast paced environment! The position requires a highly professional demeanor, outstanding people and communication skills, attention to detail, and the ability to work alone or in a group setting.

Hours and Pay: $25.00 DOE; M-F

Full time M-F. Opportunities to have work from home days.
Pay depends on experience and qualifications.

Duties include (but are not limited to):

• Greet patients.
• Triage phone calls, voicemails, emails.
• Schedule appointments.
• Request medical records/record keeping.
• Process refill requests.
• Insurance verifications, referrals and authorizations.
• Keep office, waiting room clean, organized and welcoming.
• Perform other tasks as requested by the Office Manager/Medical Director.

POSITION QUALIFICATIONS AND REQUIREMENTS:

• Minimum two years’ experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, and interaction with physicians.
• Knowledge of billing, coding and/or medical terminology.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Demonstrated computer skills. i.e. proficient with electric medical record systems (EMR), Microsoft office products including Word, Excel and Outlook. Experience with EPIC a plus!!
• Excellent organization, planning, and prioritization skills; able to manage multiple tasks and competing priorities.
• Knowledge of insurance authorization process.
• Self-motivation, ability to work independently and ability work well under pressure
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Work Location: Hybrid between Seattle, Bellevue, and remote.