Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
About the Role:
Join One Hour Heating & Air Conditioning as an Administrative Assistant in Orange, CA, where you'll play a vital role in ensuring smooth operations and exceptional customer service. This is an exciting opportunity to be part of a dynamic team dedicated to providing top-notch heating and air conditioning solutions.
Responsibilities:
- Manage daily office operations and maintain organized filing systems.
- Assist in scheduling appointments and coordinating service calls for technicians.
- Handle customer inquiries via phone, email, and in-person with professionalism.
- Prepare and process invoices, estimates, and other administrative documents.
- Support the team with data entry and maintaining customer databases.
- Assist in marketing efforts, including social media and promotional materials.
- Coordinate office supplies and inventory management.
- Contribute to a positive team environment and collaborate with colleagues.
Requirements:
- High school diploma or equivalent; additional education is a plus.
- Proven experience in an administrative role, preferably in a service industry.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and basic office equipment.
- Ability to multitask and prioritize tasks effectively.
- Positive attitude and a customer-focused mindset.
- Experience with CRM software is a plus.
About Us:
One Hour Heating & Air Conditioning has been serving the Orange, CA community for over a decade, providing reliable and efficient HVAC services. Our commitment to customer satisfaction is unmatched, and our employees enjoy a supportive work environment where they can thrive and grow in their careers.
Flexible work from home options available.