Job Description
Job Description
???? We're Hiring! Join the team at Healthfirst Bluegrass as a Registration Specialist - Dental Clinic and make a real impact in your community! ????
Are you passionate about helping others and thrive in a fast-paced, people-first environment? We’re looking for someone who’s ready to greet patients with a smile and keep our clinic running smoothly!
???? What You’ll Do:
- Welcome and register patients at multiple locations
- Verify insurance, income, and eligibility for services
- Manage appointments and send reminders
- Navigate multiple platforms
- Support patient flow and readiness
- Maintain accurate records in our electronic system
- Assist with community outreach and transportation scheduling
- Handle service payments and inbound calls
- Collaborate with care teams to coordinate services
???? What We’re Looking For:
- High school diploma or GED
- Bilingual Required
- 6+ months of experience in customer service, healthcare, dental, or clerical work
- Friendly, organized, and team-oriented
- Reliable Transportation required.
????Key Duties
- Act as patient/client receptionist at multiple locations. Greet patients, initiates and distributes appropriate forms.
- Register clients/patients for multiple clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards.
- Accurately maintain patient appointment system. Verify patient/client appointments, schedule initial and subsequent appointments. Initiate/conduct appointment reminders and document missed appointments
- Assist to maintain patient flow into clinic by directing patients to appropriate clinic location, monitoring waiting rooms, and patient readiness.
- Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
- Enter and verify patient data and notes in the electronic record systems
- Assist with occasional community outreach activities
- Schedule transportation for patients (e.g. Uber and Lyft)
- Collect, process, reconcile and account for dental service fees
- Addresses needs and concerns and handles inbound calls and messaging in EMR system.
- Assisting new and existing patients by providing excellent customer service including but not limited to evaluating patient’s needs and following established protocols and guidelines to provide patient-focused service.
✨ This is more than a job—it’s a chance to be part of a mission-driven organization that puts community care first.
???? Based in Lexington, KY
???? Full-time position
???? Great team. Great benefits. Great purpose.
???? Apply now and help us make a difference every day!