Job Description
Job Description
We are looking for an experienced Collections Specialist to oversee and manage the accounts receivable process for business-to-business (B2B) clients. In this long-term contract role, you will play a critical part in ensuring timely payments, resolving billing issues, and maintaining positive relationships with clients. This position requires strong organizational skills, excellent communication abilities, and a results-driven mindset.
Responsibilities:
• Handle the end-to-end collections process for B2B accounts, ensuring invoices are paid on time.
• Investigate and resolve billing discrepancies, disputes, and short payments by coordinating with internal departments such as sales and customer service.
• Negotiate payment terms with clients when necessary and escalate overdue accounts as required.
• Maintain accurate and detailed records of all communication and collection efforts.
• Generate regular reports to track collection activities, aging accounts, and cash flow projections.
• Work closely with the accounting team to reconcile accounts and ensure proper application of payments.
• Identify opportunities to enhance the collections process and reduce the time it takes to receive payments.
• Build and nurture strong, detail-oriented relationships with clients to encourage consistent and timely payments.
• Minimum of 3 years of experience in commercial collections or accounts receivable management.
• Strong understanding of collection processes and techniques.
• Proficiency in managing billing and resolving payment disputes.
• Excellent communication and negotiation skills, with the ability to interact professionally with clients.
• Highly organized with strong attention to detail and the ability to multitask effectively.
• Experience with preparing and analyzing collection reports and cash flow data.
• Familiarity with accounting systems and payment reconciliation processes.
• Results-driven mindset with a focus on achieving collection targets.