Receptionist & Administrative Support

Job Description

Job Description

Spectrum Marketing is looking for our next contributor! At Spectrum Marketing Companies you’ll be part of a dynamic workforce on the cutting-edge of the direct marketing industry. The successful candidate will be positioned to function as a receptionist at the company’s main entrance and will also provide basic administrative, support and research functions.

Here is what our successful candidate will be doing:

• Answering incoming calls on our multi-line phone system, in a cordial, professional and timely manner;
• Transferring calls efficiently to appropriate individuals and departments;
• Creating a welcoming reception environment by providing a friendly greeting to all visitors;
• Announcing visitors to appropriate individuals or departments;
• Performing basic research functions and order entry to support our customer service process;
• Performing various other administrative support functions as needed and assigned.

You may be the successful candidate if you have:

• Experience as a receptionist or administrative assistant operating a multi-line phone system (1-2 years experienced highly preferred);
• Exceptional verbal customer service skills to effectively greet and communicate with callers and visitors;
• Ability and willingness to learn in-depth knowledge of the Company (the business and employees) to more efficiently handle calls and great visitors;
• Ability to manipulate web resources (with experience or aptitude to learn) and use online resources such as LinkedIn, Google, etc.;
• Basic experience using Excel, Word and general office communications software or systems;
• A logical mind with strong problem-solving skills;
• Experience with CRM applications or data entry is a plus;
• Comfort in using the telephone to gather or confirm information as and when needed;
• Ability to multi-task and adapt to changing priorities.

Physical Requirements:

• Prolonged periods of sitting at a desk;
• Prolonged periods of screen time;
• Fine motor skills sufficient for manipulating multi-line phone, keyboarding, and manipulation of deliveries, mail and documentation;
• Occasional brief lifting of up to 20 pounds – passing printed material to customers.

We offer competitive wages and a full suite of benefits including health insurance and 401K Plan

Spectrum Marketing Companies conduct all their work on site
Come and join our vibrant team!

Spectrum Marketing Companies are Equal Employment Opportunity employers

Company DescriptionSpectrum Marketing Companies is ranked as one of the top national direct marketing organizations in the country. With two production facilities in Manchester, NH, over 150 employees and 4,000+ clients under management the career opportunities are endless. We're rapidly expanding staffing in all areas of our business including; marketing representatives, client service, creative services, digital marketing and production functions. If you're looking to enter a dynamic industry that’s continually evolving Spectrum may be your next home. For more information, visit https://spectrummarketing.com

Company Description

Spectrum Marketing Companies is ranked as one of the top national direct marketing organizations in the country. With two production facilities in Manchester, NH, over 150 employees and 4,000+ clients under management the career opportunities are endless. We're rapidly expanding staffing in all areas of our business including; marketing representatives, client service, creative services, digital marketing and production functions. If you're looking to enter a dynamic industry that’s continually evolving Spectrum may be your next home. For more information, visit https://spectrummarketing.com