Job Description
Job DescriptionWe are looking for a detail-oriented Medical Front Desk Specialist to join our team on a contract basis in Golden Valley, Minnesota. In this role, you will be the first point of contact for patients, ensuring smooth scheduling, check-in processes, and overall front office operations. If you thrive in a fast-paced healthcare environment and have excellent organizational skills, we encourage you to apply.
Responsibilities:
• Greet patients warmly and ensure their check-in process is efficient and accurate.
• Schedule and coordinate patient appointments using Epic EMR software.
• Confirm upcoming appointments and assist patients with rescheduling when necessary.
• Answer phone calls and address inquiries related to appointments and general office operations.
• Maintain and update patient records with attention to detail and confidentiality.
• Ensure front desk operations run smoothly and address any issues promptly.
• Communicate effectively with patients regarding their upcoming visits and medical needs.
• Collaborate with medical staff to optimize scheduling and ensure timely patient care.
• Provide assistance to patients with basic questions about medical terminology and procedures.• Previous experience in a medical front office or receptionist role.
• Proficiency in patient scheduling and appointment coordination.
• Familiarity with Epic EMR software or similar electronic medical record systems.
• Strong knowledge of basic medical terminology.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• High attention to detail and commitment to maintaining patient confidentiality.