Job Description
Job DescriptionDescription:
Are you an experienced insurance professional with a passion for delivering exceptional client service? Join our dynamic team as a Commercial Insurance Account Manager, where you’ll play a pivotal role in managing a portfolio of commercial accounts. Partnering closely with a producer, you’ll ensure clients receive top-notch solutions tailored to their insurance needs.
We’re looking for a skilled professional with independent agency knowledge, a strong background in commercial insurance, exceptional problem-solving skills, and a knack for building lasting client relationships. This is more than just a job—it's an opportunity to thrive in a supportive, collaborative environment where your expertise will truly make an impact.
What We Offer:
- Growth potential
- A team-oriented culture that values your input and expertise.
- Access to top-tier resources and industry tools to help you succeed.
- Opportunities for professional development and advancement.
Take the next step in your career with us and experience the difference of working in a company that values its people as much as its clients!
Responsibilities:
- Support and service a wide range of commercial lines accounts.
- Support agency producers with customer service-related tasks.
- Liaison between clients, producers, and insurance company representatives.
- Assist with marketing renewals and account rounding for current clients to maintain client retention.
- Responding to inquiries, problem-solving, and following up to ensure client satisfaction.
- Obtaining and ensuring current and accurate information and documenting it per agency standards.
- Recommending coverages, completing and submitting applications and related documentation to appropriate markets.
- Marketing, quoting, and rating of new client business.
If you are a highly motivated individual with a passion for providing exceptional customer service and have a proven track record in commercial insurance account management, we encourage you to apply for this exciting opportunity.
Requirements:
Minimum of 3 years of experience at a general agency in commercial insurance account management. Property & Casualty Insurance License Required.
- Experience with Commercial Lines coverages.
- Independent Agency experience preferred.
- Strong computer and technical skills, including agency management software experience. Applied/EPIC preferred.
- Knowledge of Microsoft Outlook, Excel, Word, and related software.
- Excellent written and verbal communication skills.