Job Description
Job Description
Bilingual Customer Service Representative – Spanish-English
Location: Las Vegas, NV(onsite)
Pay rate: $18 per hour plus performance bonus opportunities
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Bilingual in English and Spanish
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $18 per hour plus performance bonus opportunities
- Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives, 401k plan, health and wellness benefits (medical/dental/vision coverage options)