Job Description
Job Description
Big Woods in Noblesville is currently seeking a Front of House Manager. The Front of House Manager role is vital in achieving our objective, including sales, cost management, employee retention, guest satisfaction, food quality, cleanliness and sanitation.
Front of House Manager Key Responsibilities:
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Supervising and leading the planning, coordination, and training needed to achieve our goals.
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Ensuring that all guests consistently receive responsive, friendly, and courteous service.
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Guaranteeing the consistent preparation and serving of food and products according to our recipes, portioning, cooking, and serving standards.
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Achieving company objectives in sales, service, quality, facility appearance, and cleanliness by training employees and fostering a positive working environment.
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Handling cash and other receipts according to our cash handling and reconciliation procedures.
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Making employment and termination decisions in line with General Manager guidelines.
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Filling in where necessary to maintain guest service standards and efficient operations.
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Developing your staff in all aspects of managerial and professional growth.
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Preparing all required paperwork, including forms, reports, and schedules in an organized and timely manner.
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Ensuring all equipment is clean and in excellent working condition.
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Overseeing compliance with restaurant policies on employee performance appraisals and timely completion.
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Scheduling labor according to anticipated business activity, ensuring all positions are adequately staffed, and labor cost objectives are met.
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Administering prompt, fair, and consistent corrective action for any violations of company policies, rules, and procedures.
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Complying with all federal, state, county, and municipal regulations regarding health, safety, and labor requirements.
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Maintain open and effective communication channels with the General Manager and Assistant Manager.
Front of House Manager Qualifications and Skills:
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Possess excellent communication skills to interact with staff, management, and customers professionally.
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Mixology, bar and beverage management experience preferred.
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Have leadership experience in front-of-the-house operations in the service, food, and beverage industry.
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Proficiency in handling various software tools, including POS systems.
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Flexibility to work varied shifts, including nights, weekends and some holidays.
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ServSafe certification preferred but not required.
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Must have or be able to obtain an Alcohol Serving permit through the State of Indiana.
Benefits:
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Comprehensive medical, dental and vision insurance
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Life insurance
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401(k) retirement savings plan after one year of employment
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Discounts on meals and merchandise
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Receive a cell phone stipend
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Paid time off and paid holidays. The company is closed on Thanksgiving and Christmas