<h3>Job Description</h3>
Job Description
Customer Service &amp; Banking Support Representative (Floating) Locations: Philadelphia, Abington, Warminster Pay: $22.45/hr + Full Benefits &nbsp;Schedule: Mon–Fri, 8:30 AM–4:30 PM Employment: Direct Hire
We're looking for a people‐focused Customer Service &amp; Banking Support Representative (Floating) to support multiple branch locations and deliver exceptional member experiences.
Responsibilities:
<ul>
<li>Assist members with transactions, new accounts, and digital banking</li>
<li>Provide support across phone, email, and in‐branch interactions</li>
<li>Help members with loans, financial inquiries, and product recommendations</li>
</ul>
Training Program: ✔ Month 1: One‐on‐one branch operations training ✔ Month 2: Contact center experience ✔ Month 3: Rotation across multiple branches ✔ Ongoing: Assigned to a home branch with travel as needed
Qualifications:
<ul>
<li>1–3 years of customer service (banking preferred)</li>
<li>Strong communication and problem‐solving skills</li>
<li>High school diploma or GED</li>
<li>Must be comfortable traveling to the 3 different locations as needed</li>
<li>Criminal &amp; Credit check required &nbsp;&nbsp;</li>
</ul>
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