Job Description
Job DescriptionLead the future of tech-enabled logistics with a company that’s redefining storage operations nationwide
This Jobot Job is hosted by: Kat Lawrence
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Salary: $110,000 - $180,000 per year
A bit about us:
We’re a fast-growing logistics technology company transforming how businesses manage storage assets across the country. Our proprietary platform streamlines operations, procurement, and customer service—saving time and money while boosting efficiency. We thrive on innovation, collaboration, and delivering exceptional service to enterprise clients. Our team is passionate about building scalable solutions that make a real impact.
Why join us?
- Generous PTO and paid holidays
- Remote-first flexibility with nationwide reach
- Help us build out our fast-growing start-up and be a part of something in the early stages!
Job Details
Responsibilities:
- Translate company strategy into operational plans and measurable outcomes
- Lead and mentor the Key Account Team to ensure high performance and continuous improvement
- Oversee enterprise customer onboarding and ensure seamless integration into internal systems
- Drive adoption of automation tools, dashboards, and SOPs to enhance productivity
- Collaborate cross-functionally with executive leadership to align operations with technology and sales
- Manage reporting systems and executive dashboards to monitor KPIs and customer satisfaction
- Champion customer success initiatives and lead strategic business reviews
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or similar area of study
- 10+ years of operations leadership experience, including 5+ in executive roles
- Experience with Freshdesk, Monday.com, and enterprise onboarding systems
- Background in tech-enabled business services, preferably supporting Fortune 500 clients
- Certification in project management or operations management
**This is a Remote position with approximately 25% travel. Candidates MUST be located near a major airport**
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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