Job Description
Job Description
We are looking for a detail-oriented and friendly Receptionist to join our client's team on a contract basis in Cedar Rapids, Iowa. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. If you have strong organizational skills and enjoy working in a dynamic environment, we invite you to apply.
Responsibilities:
- Greet and welcome visitors, providing assistance and directing them to the appropriate person or department.
- Manage a multi-line phone system, answering and transferring calls efficiently and courteously.
- Handle inbound calls, addressing inquiries and providing accurate information as needed.
- Maintain a clean and organized reception area to create a positive impression for guests.
- Schedule and coordinate appointments while managing calendars for staff members.
- Assist with administrative tasks such as data entry and sorting mail.
- Ensure all messages and communications are relayed promptly and accurately.
- Monitor and manage office supply inventory, placing orders as needed.
- Collaborate with other departments to support daily office operations.
- Uphold a high level of confidentiality in handling sensitive information.
• Proven experience as a receptionist or in a similar customer-facing role.
• Proficiency in handling multi-line phone systems and switchboards.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritize workload effectively.
• Familiarity with basic office equipment such as printers and copiers.
• Organizational skills with attention to detail and accuracy.
• Comfortable working in a part-time role with flexible hours.
• Detail-oriented approach and ability to work independently or as part of a team.