<h3>Job Description</h3>
Job DescriptionCompany Description 
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Job Description 
Position Overview The Customer Service Representative handles customer inquiries and ensures a positive and efficient customer experience.
Key Responsibilities
<ul>
<li>Respond to customer inquiries via phone, email, or in person</li>
<li>Provide accurate information about products or services</li>
<li>Resolve customer concerns or escalate issues when necessary</li>
<li>Maintain detailed records of customer interactions</li>
<li>Support customer satisfaction and retention efforts</li>
</ul>
Qualifications 
<ul>
<li>Strong verbal and written communication skills</li>
<li>Customer-focused mindset and problem-solving abilities</li>
<li>Basic computer and data entry skills</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Reliable and team-oriented</li>
</ul>
 Additional Information 
<ul>
<li>Competitive salary</li>
<li>Opportunities for professional growth and career advancement</li>
<li>Ongoing training and skill development</li>
<li>Supportive and collaborative work environment</li>
<li>Full-time position with stable schedule</li>
</ul>