<h3>Job Description</h3>
Job Description
Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in Springfield. This role is available part-time or full-time. Applications are accepted only from Illinois. Hourly pay ranges from $17–$23. Training is provided, and schedules are flexible.

Duties:
<ul>
<li>Respond to customer emails and chats.</li>
<li>Support distribution-related inquiries.</li>
<li>Provide order and shipment updates.</li>
<li>Resolve basic service requests.</li>
<li>Log interactions accurately.</li>
<li>Coordinate with warehouse teams.</li>
<li>Follow support procedures.</li>
</ul>

Requirements:
<ul>
<li>Must reside in Illinois.</li>
<li>Authorized to work in the U.S.</li>
<li>Clear written English skills.</li>
<li>Basic computer proficiency.</li>
<li>Reliable internet connection.</li>
<li>Strong attention to detail.</li>
<li>Dependable and punctual.</li>
</ul>

Benefits:
<ul>
<li>$17–$23 hourly pay.</li>
<li>Fully remote position.</li>
<li>Part-time or full-time options.</li>
<li>Paid onboarding training.</li>
<li>Supportive team culture.</li>
<li>Stable workload.</li>
<li>Growth opportunities.</li>
</ul>

Apply today to join Flowfox as a Remote Customer Support Specialist in Springfield. Work remotely while supporting a fast-growing distribution team.