Job Description
Job Description
Job Description
As an Administrative Assistant you will be responsible for providing administrative support to ensure efficient operation of the office. You will support CPA’s, Supervisors and employees through a variety of tasks related to organization and communication. You will be responsible for fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and filing. The position requires strong computer and Internet research skills, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters required. The ideal candidate would have a bright, friendly disposition and demonstrate the ability to handle a variety of tasks. While this position does have reception responsibilities, the primary focus would be to provide client callers with solutions for their inquiries. Strong customer service skills are essential, with the ability to recall or adeptly reference a large amount of variable information. The position supports company growth and offers potential for career advancement within a growing client services business. Most individuals who have started in this position have transitioned into professional roles in our firm with greater earning potential.
Responsibilities:
- Answer and direct phone calls
- Organize and schedule meetings and appointments
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Order office supplies
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors Core Competencies
- Proven administrative or assistant experience
- Strong service orientation with highly developed interpersonal skills and demonstrated high level of confidence and poise
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Clear and consistent communicator
- Detail minded and conscientious of timelines and deadlines
- Ability to complete multiple tasks within set deadlines, accurately and on time
- Ability to remain flexible and work well with others in a fast-paced, dynamic environment
- Ability to assess and articulate ways to improve processes and programs
- Ability to work well independently; self-starter
- Proficiency in MS Office
- Knowledge of Quick Books and/or Quicken a plus