Job Description
Job Description
Specific duties may include:
- Patient Interaction: Greeting patients, answering inquiries, and providing information.
- Scheduling & Appointment Management: Scheduling, rescheduling, and canceling appointments, confirming appointments, and managing appointment schedules.
- Record Keeping: Maintaining patient records, updating information, and ensuring accurate data entry.
- Financial Transactions: Collecting payments, processing insurance information, and managing patient accounts.
- Administrative Tasks: Answering phones and assisting with general office tasks.
- Communication & Coordination: Communicating with patients, staff, and insurance companies, as well as coordinating with other departments.
- Maintaining a Welcoming Environment: Ensuring the reception area is clean, organized, and inviting.
- Confidentiality & HIPAA Compliance: Maintaining patient confidentiality and adhering to HIPAA regulations.
- Problem Solving: Addressing patient concerns and resolving issues effectively.
Essential Skills & Qualifications:
- Strong interpersonal and communication skills.
- Excellent organizational and time management skills.
- Proficiency in using electronic health record systems.
- Ability to handle multiple tasks simultaneously.
- Knowledge of medical terminology and insurance procedures.
- A professional and compassionate demeanor.
Company DescriptionDermatology Office
Company Description
Dermatology Office