Job Description
Job DescriptionSalary: $70.00 - $100.00 per hour
Position: UKG Timekeeping Analyst
Your Next Big Move Starts Here
We are seeking a skilled UKG Timekeeping Analyst to support and optimize Workforce Management systems within a dynamic organization. This role is pivotal in ensuring accurate timekeeping, system configuration, and payroll readiness, acting as a bridge between HR, Payroll, and IT teams. The ideal candidate combines technical expertise with operational experience to maintain system integrity, compliance, and efficiency.
What Youll Be Doing
- UKG Timekeeping Configuration & Support
- Configure and maintain timekeeping modules in UKG Workforce Central and/or UKG Pro WFM
- Design, implement, and support attestation workflows and business rules
- Troubleshoot pay rules, accruals, schedules, and timecard discrepancies
- Ensure accurate time capture and compliance with organizational policies
Payroll & Timekeeping Operations
- Support end-to-end payroll cycles, ensuring data integrity and accuracy
- Partner with payroll teams to resolve discrepancies and ensure timely processing
- Audit timekeeping data and enforce compliance with labor regulations and company policies
Technical & Testing Responsibilities
- Develop, execute, and maintain automated test cases using Test Assure
- Perform system validation, regression testing, and support system upgrades
- Diagnose and resolve configuration issues across the UKG platform
Production Support & Incident Management
- Provide day-to-day operational and production support for WFM systems
- Manage, track, and resolve incidents and service requests using ServiceNow
- Monitor system performance and respond to issues within defined SLAs
- Document issues, resolutions, and system changes for knowledge sharing
Stakeholder Collaboration & Communication
- Collaborate with HR, Payroll, and IT teams to support business needs
- Communicate clearly with stakeholders, ensuring proactive follow-up and resolution
- Work effectively in a fast-paced environment with shifting priorities
- Take ownership of assigned tasks and drive them through to completion
What You Bring to the Table
- Hands-on experience with UKG Workforce Central and/or UKG Pro WFM
- Strong expertise in timekeeping configuration, pay rules, accruals, and attestation
- Experience supporting payroll processing and timekeeping operations
- Proficiency with Test Assure and ServiceNow
- Strong analytical, problem-solving, and communication skills
Preferred Qualifications
- Experience in large enterprise or multi-location environments
- Knowledge of labor laws and compliance requirements
- Experience with integrations between UKG and payroll/HR systems
- Prior experience in production support or consulting roles
About Our Client
A forward-thinking organization committed to optimizing workforce management and payroll operations through innovative systems and seamless collaboration across HR, Payroll, and IT teams.