Window Treatment Coordinator

Job Description

Job Description

MAIN OBJECTIVE OF THE POSITION

As the Window Treatment Coordinator, you will blend technical expertise with creativity. You'll not only execute technical tasks but also embark on creative journeys. You'll oversee the creation of production sheets, detailing the technical specifics for our window treatments, and handle ordering of the necessary supplies.

MAIN TASKS AND MISSIONS OF A DRAPERY COORDINATOR

As a key liaison between clients, project managers, and installers, the Drapery Coordinator plays a crucial role in ensuring the success of custom window treatment projects from inception to completion. Their responsibilities include:

1. Project Analysis and Consultation

• Analyze client specifications, design intent, and architectural plans to support accurate cost estimations.

• Collaborate with project managers to provide the necessary technical input for proposals and estimates.

• Advise on the best approach to each project, taking into account:

  • Site constraints and installation feasibility

  • Client's aesthetic preferences and lifestyle needs

  • Budget considerations and material suitability
    
    

2. Site Visits and Technical Assessments

• Conduct on-site visits to take accurate window measurements and assess installation conditions.

• Determine fabric yardage requirements based on measurements, treatment styles, and repeat patterns.

• Identify and document potential installation challenges early on to avoid delays.

• Coordinate any motorized hardware integration with Audio/Video team on site
  
  

3. Specifications and Procurement

• Prepare detailed hardware and fabric specifications tailored to the project’s technical and design requirements.

• Place orders for hardware and coordinate with suppliers to ensure timely delivery.

• Receive, inspect, and verify hardware deliveries for quality and completeness.

• Draft drapery tickets for the drapery team to actually work on the window treatments
  
  

4. Installation Planning and Coordination

• Schedule and coordinate installations with clients, installers, and project teams.

• Prepare comprehensive work orders for installers, including:

  • Exact measurements and installation heights

  • Hardware placement and mounting methods

  • Fabric specifications and visual references

• Ensure installers are fully informed to meet both technical standards and the project’s design intent.
  
  

5. Quality Control and Issue Management

• Monitor project progress and anticipate potential site-related issues or delays.

• Collaborate with internal teams and contractors to resolve technical or logistical problems efficiently.

• Provide prompt after-sales support, including adjustments, repairs, or replacements as needed.

LONG-TERM MISSIONS AND DEPARTMENTAL DEVELOPMENT

Beyond the daily management of projects, the Drapery Coordinator plays a vital role in the long-term performance and evolution of the drapery department. This includes contributing to quality improvement, supplier development, process optimization, and innovation in window treatment solutions.

1. Quality Development and Standardization

• Continuously refine internal procedures and installation standards to ensure consistency in quality and client satisfaction.

• Document and update best practices for measurement, hardware specification, fabrication coordination, and installation.

• Collaborate with production, design, and installation teams to identify areas for improvement and reduce errors or rework.
  
  

2. Supplier Relationship Management

• Identify and evaluate new hardware and motorization suppliers to expand the company’s offering and ensure competitive pricing.

• Build and nurture long-term relationships with key suppliers through regular visits, meetings, and performance reviews.

• Host suppliers and manufacturers to explore new products, technologies, and customization capabilities.

• Negotiate pricing and terms based on historical data and volume forecasts to optimize margins and cost-efficiency.
  
  

3. Product and Market Innovation

• Research and propose innovative decorative and motorized hardware solutions that align with evolving client needs and design trends.

• Stay informed on industry developments, emerging technologies (e.g., home automation), and sustainable materials.

• Work with designers and project managers to introduce curated hardware collections that meet aesthetic, functional, and budget requirements.

4. Data Analysis and Strategic Planning

• Analyze annual purchasing data and project trends to:

  • Assess supplier performance and product reliability

  • Identify opportunities for bulk purchasing or streamlined inventory

  • Support forecasting and budgeting efforts

• Prepare reports on order volumes, product usage, and cost trends to inform strategic decisions.

5. Process Optimization and Cross-Team Collaboration

• Propose and implement tools or systems to improve workflow efficiency (e.g., shared measurement databases, specification templates).

• Liaise with design, project management, fabrication, and installation teams to ensure smooth coordination throughout the project lifecycle.

• Contribute to training programs for new team members or installers to ensure alignment with company standards.

6. Sustainability and Ethical Sourcing

• Evaluate suppliers not only on cost and design but also on sustainability, ethical labor practices, and environmental impact.

• Promote eco-conscious alternatives to clients when appropriate, supporting the company’s commitment to responsible design.

PROFILE

We seek a candidate with 3 to 5 years of experience in project coordination, preferably within the custom window treatment and installation domain.

Qualities:

• Autonomous, adaptable, and proactive

• Collaborative team player with a drive for organization

• Exceptional interpersonal skills, with the ability to lead, motivate, and communicate with diverse profiles

• Must be willing to travel nationally and internationally (valid passport required)

Prerequisites:

• Valid driving license

• Punctual and dependable

• Ability to lift a minimum of 50 pounds and can climb up and down ladders

• Proficiency in window treatment and installation

• Genuine interest in window decoration, furniture design &/or interior design

• Proficient in resource, budget, and project management

• Computer-savvy, especially with Google Workspace

• Fluent in English; Spanish and French are advantageous

• Familiarity with 2D and 3D drawing software is not mandatory but a plus

INFORMATION

Location: New York (Long Island City)

Start date: ASAP

Contract Type: Full time (40 hours per week)

Status: Exempt, Salary Position

Department: Drapery & Installation Workshop