Job Description
Job Description
Join our team as we open One Food Hall in the brand-new One09 building overlooking Lake Monona! Our first-floor public food hall—with a landscaped promenade and plaza—will feature a rotating lineup of local culinary vendors, all with stunning waterfront views. Learn more at https://onesocialmadison.com/.
What You’ll Do
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Lead Operations: Oversee day-to-day food hall activities, ensuring smooth service across all vendor stalls and common areas
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Vendor Partnerships: Onboard, train, and support food and beverage partners; maintain strong vendor relationships and compliance with hall standards
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Team Management: Hire, train, schedule, and coach front-of-house staff; foster a positive, guest-focused culture
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Guest Experience: Greet guests, respond to inquiries, handle feedback, and resolve any issues to guarantee exceptional service
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Safety & Cleanliness: Enforce health, safety, and sanitation protocols; coordinate regular inspections and cleaning schedules
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Inventory & Budgeting: Track hall-wide inventory, order supplies, manage budgets, and work to meet financial targets
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Event Support: Collaborate on special events, promotions, and community partnerships to drive traffic and engagement
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Reporting: Monitor sales data, prepare operational reports, and present insights to leadership
What We’re Looking For
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3+ years of management experience in food service, hospitality, or multi-vendor operations
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Strong leadership skills with the ability to motivate a diverse team
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Excellent communication and interpersonal abilities
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Proven track record of delivering high-quality guest experiences
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Solid understanding of health, safety, and licensing regulations
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Comfort with budgeting, basic P&L oversight, and inventory management
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Flexibility to work evenings, weekends, and holidays as needed
Benefits
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Paid Time Off: Starts accruing immediately
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Medical & Dental: Comprehensive coverage for full-time employees
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Flexible Schedules: Work-life balance that fits your needs
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Meal Benefits & Discounts: Complimentary and discounted meals on-site
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Holiday Pay: Extra pay for major holidays
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Professional Advancement: Ongoing training and growth opportunities
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Life Insurance & 401(k): Peace of mind and retirement planning
Ready to help us launch Madison’s premier waterfront food hall? We’d love to hear from you!
An equal opportunity employer.
Mainstreet Venture (MSV) is a well established, full service group of restaurant concepts that have growth opportunities for team members in a full service casual dining restaurnat company. At MSV you can grow your career with us.