Job Description
Job DescriptionSalary: 70k-91k
Position Summary
The CST Team Lead at Arbor Care Solutions is a licensed or associate-licensed mental health professional responsible for overseeing and guiding the daily operations of the Community Support Team. The Team Lead ensures the coordination and delivery of person-centered services to adults with complex mental health and/or substance use needs. This role combines direct clinical care, leadership, supervision, and administrative responsibilities to ensure high-quality, community-based behavioral health support.
Key Responsibilities Leadership & Supervision
- Lead and coordinate a multidisciplinary team to ensure collaborative, effective care.
- Facilitate weekly team meetings to review caseloads, discuss clinical concerns, and assign tasks based on client needs.
- Provide regular clinical supervision and guidance to CST staff, including QPs, APs, CPSS, and paraprofessionals.
- Develop individualized supervision plans and conduct performance support meetings as needed.
- Monitor staff service delivery to ensure quality, compliance, and effectiveness.
Clinical Services & Support
- Provide direct clinical services to clients, including individual therapy and behavioral interventions.
- Conduct and review clinical assessments, including functional needs assessments.
- Assist with crisis intervention and risk management planning for clients.
- Monitor clinical progress and adjust care strategies as needed.
Care Planning & Service Coordination
- Oversee the development, implementation, and revision of Person-Centered Plans (PCPs).
- Ensure each clients services are aligned with their strengths, goals, and identified life domains.
- Assign and coordinate staff involvement based on client acuity and treatment needs.
- Collaborate with external providers, supports, and systems (e.g., housing, legal, medical) as part of wraparound care.
Quality Assurance & Compliance
- Ensure all documentation is timely, accurate, and meets agency and billing standards.
- Monitor service utilization, unit management, and intervention effectiveness.
- Participate in internal audits and support continuous quality improvement efforts.
- Maintain up-to-date clinical records in the Electronic Health Record (EHR) system.
Qualifications
- Masters degree in a behavioral health field (e.g., Social Work, Counseling, Psychology).
- Active licensure or associate-level license in North Carolina as one of the following:
- Licensed Clinical Mental Health Counselor (LCMHC or LCMHCA)
- Licensed Clinical Social Worker (LCSW or LCSWA)
- Licensed Marriage and Family Therapist (LMFT or LMFTA)
- Licensed Psychologist or Licensed Psychological Associate
- Minimum one (1) year of experience working with adults with mental health and/or substance use disorders.
- Experience in community-based services preferred.
- Demonstrated ability to lead teams, supervise, and manage clinical workflows.
- Strong documentation, communication, and organizational skills.
- Must meet all training and onboarding requirements within designated timeframes.
Work Expectations
- Full-time position, flexible scheduling based on client needs.
- Must be available for clinical support, supervision, or crisis response as needed.
- Requires travel to client homes, community settings, and collaborative partner locations.
- Must document services and supervisory activity consistently in Arbor Cares EHR system.
- Expected to model professionalism, ethical behavior, and a recovery-focused approach in all interactions.
Benefits
Arbor Care Solutions offers acomprehensive benefits package to support your wellbeing and professional growth:
- Medical, Dental, and Vision Insurance
- Short-Term Disability Insurance
- Whole Life Insurance Options
- Paid Time Off (PTO) + Paid Holidays
- Mileage Reimbursement
- Clinical Supervision for Licensure
- Ongoing Professional Development Opportunities